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A report on the NPS Maturity of India Insurers – Infographic

Gauging customer loyalty is directly correlated with a company’s revenue growth. In an era where insurance companies are continuously looking out for the perfect customer feedback metric, integrating the Net Promoter Score program with their business processes assures more actionabilty. We spoke to Insurers in India to understand how they are using NPS. This infographic delivers the key insights. For the complete report, please click here.
Net promoter score

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Ketan Pandit
Ketan has over 8 years of experience in helping organizations develop messaging for their clients. Having worked in multiple roles across some of the largest global technology firms, Ketan takes care of Marketing, Brand Development, Partnerships and PR for Aureus.