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Telecommunications

Brandon Jarman
Posted by Brandon Jarman
February 25, 2020

Top 5 Telecom Trends to Watch in 2020

Self-driving cars, home automation, virtual assistants…it’s clear we’ve already seen some outstanding technological advances and are on the brink of more significant breakthroughs. Alain...

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Andrej Kovačević
Posted by Andrej Kovačević
May 27, 2019

Big data & the internet: how ISPs are using analytics to help customers

Over the last several years, there’s been plenty of media coverage centered around all of the ways that internet service providers (ISPs) have taken...

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Ronald van Loon
Posted by Ronald van Loon
November 21, 2017

Artificial intelligence in Telecommunication: Intelligent operations is the new norm

The move towards an intelligent world is faster and more rapid than it ever was before. The increase in this transition has been propagated...

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Baiju NT
Posted by Baiju NT
August 2, 2017

11 interesting Big Data case studies in Telecommunication

Telecom companies are sitting on a gold mine, as they have plenty of data. But what they require is a proper digging and analysis...

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Nabahat Shanza
Posted by Nabahat Shanza
March 28, 2017

How to use data to improve customer satisfaction in call center business?

‘Big Data’ and associated technologies have been penetrating the business world at a rapid pace. The explosion of huge data volumes growing at an...

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Ronald van Loon
Posted by Ronald van Loon
January 25, 2017

Journey science in telecom: take customer experience to the next level

Journey Science, being derived from connected data from different customer activities, has become pivotal for the telecommunications industry, providing the means to drastically improve...

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