Our A-list of clients

maya.ai in action

15.7 M
Offline & Online impressions delivered

~9%
Average response rate to offers

3X
greater incremental spends than other banks' analytics

25-50%
Increase in open rates

With maya.ai, banks, payment companies, airlines & hotels have millions of
conversations, with each one of their customers.
Across channels. Across categories

US based, global tier-1 bank's co-branded credit card

57% higher offer spends & 16% higher than average ticket size in customer campaigns

3X incremental spend per customer generated compared to Internal AI models

1.5X higher response rate for Crayon compared to BAU models and 2.7X higher compared to other challengers

$ 1.7 M spends generated through maya.ai Taste Fingerprint

Multinational bank in Indonesia

20% inactivity reduced for customers contacted by maya.ai at-least once, compared to others who weren’t contacted at all for 3 consecutive months

13% of what during low activity period, maya.ai arrested decline in transactions

To overcome the barrier of ltd offers which can drive spends (offer coverage <1%), the bank launched a cash back program. Here, customers were entitled to a cash back for spends over a certain value

Multinational bank in Singapore

3X lift generated over natural, in cross-category choices in <5 transactions segment

2.5X lift generated over natural take up, in the 20 to 25 transactions range, in cross-category choices

3.2X lift generated over BAU in In-category choices, in >100 transactions segment

15% to 20% of what maya.ai successfully effected a change in the customer base, to transact with new merchants. And did so repeatedly

Largest banking group in the Middle east

38% increase in e-mail open rates - driven by theme based subject lines

400% personalized choices/offers on email helped increase click-through rates from 2% to 8%

5M customers touched

0.5M average impressions per campaign

World's leading Airline

100M unique customer genome / fingerprint, created for 100M travellers

15 different data sources, including unstructured data sets

100M personal travel experiences created using these fingerprints, each covering an entire trip. Including hotels, activities, dining and shopping.

Leading bank in digital transformation & innovation in UAE

8 campaigns with maya.ai, showed a 2.6x greater take-up rate for shopping offers

1.2% increase in monthly spends, driven purely by personalization

3.7% increase in monthly spends, driven by personalization & communication

241 merchants recommended for partnerships across 5 categories

Largest private bank in India

7M customers discovered new choices they never knew about with the help of maya.ai. turned them into regular habits

1.3X increase in customer spends, in higher-ticket transactions

2 – 4X greater increase in online spends across all segments

70% of maya.ai driven transactions are at ‘New to Customer’ merchants

Multinational bank in Singapore

13X test outperformed control, on response rates

SGD 2M incremental spends in 3 months. From an average of ~ 3 impressions served to ~27k card-members over weekly campaigns, which ran for 6 weeks

2X increase in customer spends across 14 touch points. Delivered over 6 months through maya.ai personalized engagement

Leading private bank in Myanmar

4M customers, relationship mapping and behaviour footprint

Beta launch: branch experience and personalized service initiatives

"Acquisition Tool" to drive targeted high-potential customers

Both structured and unstructured data from 7 different datasets/sources

In the words of the CEO of the bank: "...from paper nightmare to big data in 120 days..."

UK based luxury Hotel chain

6.3X increase in ROI

$87 increase in revenue per booking

16% increase in bookings, per guest from repeat visits

18% conversion of bookings from indirect to direct channels