Net Promoter Score or NPS can be a tricky process to get right. There are many parameters that impact the execution and efficiency of the process. Even after the survey is concluded, it is paramount to close loop with the customer. In this infographic we highlight a few pitfalls that should be avoided while designing and executing the NPS.
1 min read
Net promoter score pitfalls to avoid
-
-
AuthorKetan Pandit
-
PublishedMarch 7, 2016
Recent Posts
Posted by Burkhard Berger
January 7, 2022
25 min read
How To Create A Killer Email Sequence To Drive Conversion
Email marketing has been long in the game as one of the driving factors of success in businesses. It’s one of the first communication...
Read MorePosted by Arvind Lakshminarayanan
November 29, 2021
5 Types of Data that Savvy Analysts Use to Power Market Research
Market research is a critical component of any company’s ongoing business strategy. Whether it’s releasing a new product or measuring the current effectiveness of...
Read More