The AI platform powering
the age of relevance
Irrelevance annoys consumers. They demand personalized experiences.
With so many choices, consumers seek enterprises who understand and address their needs.
Enterprises who personalize digital experiences for each customer, stay ahead of the curve.
The scale of the problem is massive
Billions of irrelevant messages are sent out every day
Across multiple channels, such as SMS, email, targeted social media and Google ads
Personalization can reach 50 billion users*
And impact a wallet size of 5 trillion USD **
maya.ai™ personalization platform enables enterprises to stay relevant to their customers’ needs. Enterprises can now deliver personalized messages and experiences. At scale, with speed.
*Source: BCG **Source: Nielsen
Stay ahead with maya.ai™ personalization platform
Profile
The first step is to understand your customers. maya.ai matches your internal customer data with external data, for a 360° view of your customers’ tastes.
Engage
Then engage millions of customers at a time with AI-curated campaigns to achieve your business objectives. All with a single API, the Choice API.
Transact
Finally, tap into an ecosystem of experiences and offers, from over one million merchants across categories. maya.ai maps offers to the right customers, based on their unique tastes to drive transactions.
Under-the-hood
Here’s a peek at
what makes maya.ai™ different
TasteGraph™: Harness the power of external data
A unique map of global tastes with billions of data points:
4.4 M+ restaurants,
2.4 M+ hotels,
750k+ attractions,
merchants and more.
Uses graph methodology to calculate affinities even with sparse datasets
Choice AI: Latest ML algos, mirrors consumer choice
A patented cocktail of reviews, transaction, location, social and search data.
maya.ai uses this to understand choice with one equation:
Choice = f (Taste, Influence, Context, Behavior)
TasteMatch: Privacy sensitive
Personally identifiable information (PII) is neither needed nor shared with Crayon.
maya.ai uncovers tastes,
by using entities,
not people
Verticals
maya.ai can be deployed across industries, with several use cases for each
Consumer banking
Cards, payments and wallets
Travel and hospitality
E-commerce and retail