Case studies :Tanzania – Banking
Powers customer and agent apps for digital bank in Tanzania
The challenge
Client wanted to promote financial inclusion across multiple countries in Africa by launching a digital bank. They needed a data platform, mobile apps for customer, agent and integrations with multiple applications and country telcos
The
magic of
maya.ai
Provided data platform and data management for the digital bank
Automated device financing and provided device lock / unlock functionality to decrease default risk
Launched Customer and Agent Mobile Apps and an admin portal
Integrated with Core Banking Platform, Credit Scoring Engine, CRM, ERP, Switching, Call Centre application, Insurance products and Country Telcos
Automated KYC and Credit checks via telcos to check eligibility
The results
400 customers
onboarded in test launch phase
6 agents
Accomplished this in under 3 weeks