2023 is the year of Customer Experience (CX). 86% of customers say they would pay a premium to brands that offer a fabulous experience. Companies with an annual revenue of 1 Bn USD can earn an added 700 Mn USD within three years of investing in CX. There’s no doubt...
In today’s attention economy, customers are spoilt for choice. Everybody wants a Spotify/Netflix-like experience with businesses. Did you know that 32 per cent of customers would walk away from a brand after just one negative experience? As the saying goes, fool me...
Would you live as an undocumented person for three months? Lucia Gallardo, Founder & CEO of Emerge, did just that. Her aim: to understand the problems they face. For context, Emerge is a tech lab that works at the convergence of sustainable development and social...
“During the pandemic, the entire world kept running because the Indian IT industry figured out how to make the situation work.” Kris Gopalakrishnan believes that this sector has a history of turning adversity into opportunity. The co-founder and former CEO of Infosys...
“To us, transactions are the best communicator of who you are as a customer” Vidhyashankar Sriram, our VP of Client Solutions, joins Prashant Malkani on the podcast #Transformarketing. In this interaction, they talk about what Big Data is, it’s scope in marketing, and...
Computer-scientist and business leader Gillian Docherty joined us in this week's episode of Slaves to the Algo to talk about how data and AI can transform outcomes across multiple sectors for an entire country: Scotland. Appointed an Officer of the British Empire in...
We’ve all heard of the age-old adage of the right vs the left brain. In this episode, Tim Kobe, legendary architect and founder of Eight Inc and often referred to as "Apple's Best Kept Secret," talks about a revolutionary new hybrid model. There is no real dichotomy...
How do you create great AI that can make use of data that hasn't been even created? How will you prepare for a world where 90% of the data you will have in 2022 doesn't exist today? John Kim of Expedia discusses these matters and why tech giants with the ability to...
Harvard Business Review calls the 20s the start of the "age of relevance" driven by a new 5Ps. Advances in analytics, big data and AI make it possible for digital disrupters to deliver relevance. In this episode, Suresh uses his decades-long experience to explain...
The radical increase in mobile users has entailed the improvement of the mobile app industry. Mobile application development agencies help businesses in planning and designing exclusive and robust mobile apps that can fulfill the requirements of clients. People are...
Technology and data unite every aspect of our lives, and the digital information that we produce is being put to new uses every day. Predictive analytics are used by major card companies to detect fraud, while marketers use data to make campaigns more effective and...
December 2020: CEO and co-founder of Crayon Data, Suresh Shankar delivered an insightful talk on "The power of personalization in a post-COVID world" at the Big Data APAC Virtual Summit 2020. Key highlights from the talk 85% of customers today demand personalized...
The big data revolution is upon us. Whether you work in an office building, a factory or out in the field, you’ve likely used some form of data analytics and the Industrial Internet of Things (IIoT) at some point or another. Depending on your profession, you might...
The only news that matters in the world these days is how the fight against the coronavirus is proceeding. Of special interest to most citizens are how China and Taiwan are or are not making progress in the battle. China, in particular, as ground zero for the pandemic...
With an average daily turnover of approximately 5.1 trillion USD, the Forex market is the most liquid market on earth. With technological advancements, it has become easier for investors to trade currencies through online Forex trading platforms. But it isn’t easy to...
Water treatment is highly resource-intensive and typically relies on equipment that can be expensive or difficult to maintain due to the harsh conditions in water treatment plants. As a result, any opportunity to improve maintenance strategies or cut back on resource...
In some ways, data has become one of the most valuable resources in the world today. Our technologically-enriched, device laden lifestyles depend on the speedy and reliable transference of data. Businesses are investing in the collection and analysis of data in order...
Over the last decade, no trend in computing has generated more buzz than “Big Data”. Computer makers, software companies, and IT experts frequently announce that it's changing everything. Your company is told it needs to incorporate big data or get left behind.When...
As you surf the internet, you leave a trail of invisible big data in your wake. Logging into Facebook, clicking over to a news website, or shopping on Amazon leaves breadcrumbs that many websites funnel into data collection. Big data is big business not only for...
Big data is making big waves in business. By collecting and analyzing massive pools of information, companies can optimize nearly every facet of their business. These data-based solutions make services more profitable for companies and more helpful for customers....
Every day, the healthcare industry collects a constant stream of data from a variety of sources. Healthcare data includes billing and payment information, patient health history, data from wearables, and more. Without data science, it would be virtually impossible to...
Big data is all the rage in big business. However, if you run a small business, you likely think that this powerful source of insights is out of your reach. You may be more mistaken than you realize. Big data is not only something that a small- or medium-sized...
Technology is making it possible for amazing strides to be achieved in the healthcare industry. In fact, there are many ways in which big data is innovating healthcare overall. For example, McKinsey reports that “Kaiser Permanente has fully implemented a new computer...
In an age where information is becoming ever more valuable, many parties have taken it upon themselves to accumulate as much information on as many people as they possibly can. While the potential benefits of this data mining are well-known as it pertains to better...
For several years, big data (and the analytics it feeds) was a concept that was only being explored by deep-pocketed companies and other large organizations. Now the technology required for it is standardized and less resource-heavy. So, big data has spread to all...
Kanban has proven to be a viable approach for many types of projects, from large ones with multiple layers of complexity, to smaller jobs that can comfortably be pulled off by one or two people. And with the rise of big data in the last decade, it made full sense that...
The rise of big data has become a significant turning point in biomedical research. Twenty years ago, it cost $100 million to sequence a single human genome. With the advent of high throughput sequencing technologies, sequencing the human genome has become faster and...
If you own or run a business, one of the many things you may have to take responsibility for is taking on new members of staff. This can be a grueling and time-consuming process, and it is only natural that you want to ensure you have the right candidate for the job...
Small business loans traditionally come with massive origination costs attached to them. When you consider the revenue generated, they tend to have some of the highest relative fees for the lender. Smaller and mid-sized banks exist to serve their communities in part,...
Big data can help increase app engagement, optimize resources, and provide a significantly better user experience. It can personalize content delivery and make the content more relevant. For business, it can improve conversion rates. Quite simply, big data can provide...
There are all sorts of data flowing through your network. From customer data that includes contact information as well as purchase activity to the daily hits on your website to posts on your blog that generate a lot of attention. If it hasn’t sunk in yet, that data...
Actuarial scientists have made use of PCs ever since the first affordable microcomputers came on the market. This is one field where automation and AI are old news. What's making headlines in the industry, though, is the fact that cloud-based infrastructure is now the...
I first heard the term “big data” five years ago. The concept has really changed our lives in spectacular ways. Unfortunately, the term itself might be leading decision-makers astray. They believe that the value of big data is predicated almost entirely on its volume....
Recent trends indicate personalization, customization, and customer-centric marketing are essential to success and growth for businesses. Big data, especially when analyzed by AI, is also essential to reaching consumers and filling their needs. How can we utilize...
The latest technological advancements have taken the world by a storm. It’s immensely impressive to see how much better and convenient our lives have become, thanks to those advancements. One such recent development is the discovery of big data. It’s the concept to...
We always hear how big data can change the face of our business. And how it’s the most important tool for growth. The question really comes down to this: what exactly is big data? Big data is a collection of information that companies can use to make actionable...
Over the last several years, there's been plenty of media coverage centered around all of the ways that internet service providers (ISPs) have taken advantage of big data to create new profit centers in their operations. In some cases, they've used it to power highly...
The semiconductor industry has grown exponentially in recent decades, as more devices rely on them to function. Everyone carries around semiconductors in their pocket or purse, in the form of a smartphone or laptop. As the industry continues to change, big data is...
7 AM My morning alarm buzzed at 7 AM. But I remember setting my alarm for the usual 7.30. My smart phone then notified me of a minor accident on the route to my office, leading to traffic congestion Smart traffic cameras installed on the road had sensed it. This...
Twitter is a great source of information, and lets you quickly scan your feed and engage with content that intrigues you. Even though this eliminates a lot of unnecessary noise, you need to follow the right people, if you are on a constant lookout for great...
I recently read an article on Tech Crunch about Apple’s public pro-privacy stand, and Snowden’s recent public appearance on Twitter. These two events may not seem related. However, to quote the article, “pro-privacy moves by mainstream tech giants can absolutely chart...
In September last year, Crayon Data, a Singapore-based big data startup, hit the headlines when it raised US$1.4 million in second round funding from angel investors. Serial entrepreneurs, Suresh Shankar and his partner Srikant Sastri founded this...