Standard Bank Group CEO Sim Tshabalala has one goal: “We don’t want to be the shop; we want to be the mall.” One of the big four banks in South Africa, they are heading swiftly towards a marketplace model of banking. Recent developments include Contactless payments...
From our regular conversations with merchants on Bazaar, we gathered that a common problem they face is customer retention. Ashish Nichani, founder of Postcard Snacks, says, “The customer retention costs [for merchants] aren’t going down overtime, especially in...
The CEO and founder of Mason, Kaus Manjita, talked design, tech and entrepreneurship in Crayon Data’s Lighthouse Fireside Chat Kaus in conversation with Crayon Data After spending over 16 years in ecommerce, Kausambi aka Kaus Manjita knows a thing or two...
In the first of a series of blogs, we explored what personalized marketplaces are, and why they are important to banks, merchants and consumers. Today, we deep dive into how banks can thrive with a marketplace strategy that is built for each customer. In a global...
In the first few months of the COVID-19 pandemic, there was over a 100% increase in new seller signups on e-commerce platforms – this registered 4x to 8x sales growth. At the same time, retailers looked for plug-and-play options that would speed up their digital...