Banking personalization in South Africa Today’s customers are digital natives. Irrelevance annoys them. Studies show that 85% expect personalized services, while 67% expect personalized experiences. These are not numbers that can be ignored. Banks that are...
South Africa
Recent Articles
Emerging marketplaces: Understanding South Africa’s fintech landscape
Standard Bank Group CEO Sim Tshabalala has one goal: “We don’t want to be the shop; we want to be the mall.” One of the big four banks in South Africa, they are heading swiftly towards a marketplace model of banking. Recent developments include Contactless payments...
Crayon Data brings AI-led personalization platform, maya.ai, to South Africa
Crayon Data's partnership with Falcorp Technologies aims to reach the banking and telecommunications sector in the region Singapore/Chennai August 2021 – Crayon Data, a leading artificial intelligence and big data company based in Singapore, has announced their...