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What’s ahead for 2023

Source: CXO Today and ITVoice

Date: Dec 22, 2022

As a wrap up for 2022, industry experts across IT , tech, AI, SaaS, BFSI, Fintech, Hospitality, Travel & Retail gather to give their views on the tech landscape for 2023.

Here’s what Vidhyashankar Sriram, VP, Client Solutions at Crayon Data had to say:

“2022 has been a year of contrasts. The growth in digital businesses has not kept pace with estimates from the start of the year. Travel has bounced back, and footfalls are coming back to 2019 levels. Yet, the digital world has grown and despite a relatively flat year, is at least 2x-3x of 2019. The change is irreversible, but the hype has subsided. Customers are getting comfortable making their financial decisions online and their appetite for digital content on financial products seems to be growing by the day. Banks and financial services have placed big bets on moving their infrastructure to the cloud with a mobile-first customer engagement strategy. We will see these investments play out in 2023. Digital content and footprints will grow and place an increasingly larger burden on data infrastructure costs. Questions are bound to rise on returns for such costs incurred. With customer fatigue on emails, messages, and calls, the window for getting it right will be narrow and must happen on the mobile app. Providing the relevant content and prodding the right nudge through orchestrated data-led digital journeys will become inevitable. Personalization and humanoid responses across all engagement channels will become an inevitable need. The next couple of years will be the watershed moment for AI to deliver on its promise and do it at scale. Firms like us will naturally have a head-start as we have been at this problem for a few years and have the benefit of looking at multiple client instances across geographies.” 

Other expert quotes include:

Jagdish Mitra, Chief Strategy Officer and Head of Growth, Tech Mahindra

Anku Jain, Managing Director, MediaTek India

Rajiv Bhalla, Managing Director, India & Vice President APAC, at Barco

Agendra Kumar, MD, Esri India

Nokia India Spokesperson

Arvind Bali, CEO, Telecom Sector Skill Council

Manoranjan Mohapatra, CEO, Comviva

Gururaj, Managing Director, Optiemus Electronics

Rahul Tandon, Senior Vice President, Mobile operator Business IDEMIA India

Praval Singh, VP – Marketing & Customer Experience, Zoho Corp.

Amit Deshpande (Sr. Vice President and Head of India Development Center(IDC), SpringML, Inc.)

Chaitanya Chokkareddy, Ozonetel Chief Product Officer

Rajesh Ganesan, President, ManageEngine.

Apurva Mankad, Founder and CEO of WebXpress

Satya Prabhakar, CEO of Sulukha.com, and ProManage

Saravana Kumar, Founder and CEO, Kovai.co

Mr. Ashish Kumar, Chief Data Scientist, INDIUM

Prashant Lohia, Founder & CEO Ginesys

PV Bharadwaj, Managing Director of Aura Air India

Sabarinath Nair, CEO of Skillveri

Raghav Gupta, Co-Founder & CEO of Futurense Technologies.

Chander K. Baljee, Chairman & Managing Director, Regenta & Royal Orchid Hotels

R.V Raghu ISACA Ambassador in India and past ISACA board director

Ashish Sidhra, Co-founder of Alike.io

Kushang, Co-founder, and CEO of SupplyNote

Harshit Mittal, Co-founder and CTO of SupplyNote

Arvind Agarwal, Co-Founder & CEO, C4D Partners (Capital 4 Development Partners)

Hemant Tathod, COO, Bimaplan

Ajay Chaurasia, Vice President: Marketing, Product & Business

Krishna Veer Singh, Co-Founder, Lissun

Raman Kovelamudi, Co-Founder, InfoVision

Kumar Gaurav, Founder & CEO of Cashaa

Gaurav VK Singhvi, Co-Founder, We Founder Circle

Neeraj Tyagi, CEO & Co-Founder, We Founder Circle

Atulya Kaushik, Co-founder, and CEO of PrepInsta

Aashay Mishra, Co-founder and COO of PrepInsta

Manish Agarwal, Co-founder and CMO of PrepInsta

Dr.Preet Pal Thakur, Co-founder of Glamyo Health

Sujata Pawar, Co-Founder & CEO at Avni- A Feminine Hygiene and Menstrual Healthcare Startup

Kajal Malik, Co-Founder & CSO of PickMyWork- A Gig Platform

Harini Ramachandran, Co-Creator of Excellence Installations Technology and Co-founder of Antano & Harini, Legacy Accelerators.

Vidyarthi Baddireddy- CEO and Co-founder at PickMyWork

Aditya Reddy, VP, Sales & Marketing, EVeium Smart Mobility

Muzammil Riyaz, Founder & Partner, EVeium Smart Mobility

Mukesh Taneja Co-founder & CEO of GT Force

Rajesh Saitya Co-founder & COO of GT Force

Sudarshan Lodha, Cofounder & CEO, Strata Property Management

Abhijit Verma, Managing Director, AA Holdings (A logistics and warehousing development firm)

Vineet Sharma, CEO & Co-Founder FleetX

Yogita Tulsiani, Director and Co-founder, iXceed Solutions

Adit Jain, Co-Founder, and CEO, Leena AI

Ankur Mittal, SVP Technology and Managing Director at Lowe’s India

Anmol Bohre, Managing Director of Enigma

Vidyarthi Baddireddy- CEO and Co-founder at PickMyWork

Kajal Malik, Co-Founder & CSO of PickMyWork- A Gig Platform

Dr. Ganesh Nikam, Managing Director and CEO of Biojobz

Priyadarshini Nigam is Head CSR at Newgen Software

For more news on Crayon data, click here

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